Packaging

vitrefour™ takes special care in both the packaging of its products and in its choice of shipping company.

However we strongly recommend taking every precaution when you receive your items.

Transport

vitrefour™ chooses the shipping companies it works with for their service quality, speed and value for money. We work with Coliposte for 48h shipping and Chronopost for 24h delivery. All orders made before midday will be processed on the same day, those made after midday will be processed on the next day. Delivery times are given in working days, excluding Saturdays, Sundays and bank holidays.

Quality standards

Neoceram® glass meets all oven and cooker quality requirements.

Reactivity

vitrefour™ undertakes to process all orders made before midday on a working day such that they are shipped on the same day. This high standard of reactivity is aimed to satisfy the demands of customers with broken oven door glass to replace.

Payment

Payments are only finalised when the product is shipped.